Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Comfortable
Friendly staff
Delays
Inconvenient dining
8.0/10
Great
Rooms
8.0
Location
8.9
Service
8.5
Dining
6.8
Guest reviews
8.0/10
based on 10 reviews
7.8
7.8/10based on 3053 reviews
Jane
United States,
April
2024
7.4/10
This hotel offers a cozy stay with dark-themed rooms lacking a window but equipped with good facilities. The windows are smaller than expected, which may affect the overall ambiance. The location is convenient, close to the town center in a quiet area but in a nice neighborhood. However, the dining experience may be slowed down by an efficient coffee machine for which guests may need to wait. Overall, a decent option with some room for improvement.
Rooms
7.0
The rooms lack a through window and have a dark design but offer good facilities.
Service
8.0
The service provided, including housekeeping and tours/ticket assistance, was satisfactory.
Location
9.0
The property is situated on the outskirts of Valkenburg with direct access to walking trails along the river Geul. It's close to the town center and some restaurants.
Dining
6.0
The dining experience may be affected by a slow coffee machine, leading to long wait times. However, the fries provided were thin and crispy.
Facilities
7.0
The facilities offered are sufficient for a comfortable stay.
David
United States,
March
2024
8.2/10
The hotel is located in a nice neighborhood, close to the city center but in a quiet area, offering beautiful views. The rooms, although without a thru window, are equipped with comfortable beds and smaller than expected windows. The service, including housekeeping and welcome drink, is top-notch. The dining experience may have a long line due to the slow coffee machine but offers wholesome food. The facilities are well-maintained.
Rooms
8.0
The rooms are cozy with comfortable beds and smaller than expected windows, but lacking a thru window.
Service
9.0
The service is excellent, including housekeeping and a pleasant welcome drink.
Location
9.0
The hotel is in a nice neighborhood, close to the city center but in a quiet area, with beautiful views.
Dining
7.0
The dining experience offers wholesome food, although there might be a wait for the coffee due to a slow machine.
Facilities
8.0
The facilities are well-maintained and offer a great experience.
Michelle
United States,
November
2023
8.0/10
The hotel offers a comfortable stay in a quiet area close to the center of town. The rooms are well-equipped and have a dark design, providing a cozy atmosphere. The service is attentive and includes housekeeping and tour assistance. However, the dining experience may have some delays with the coffee machine. Overall, it's a good value for money choice with a few minor inconveniences to consider.
Rooms
8.0
The rooms are equipped with good facilities, comfortable bed, and a dark design.
Service
8.0
The service is attentive and includes housekeeping and tour assistance.
Location
9.0
The hotel is located in a quiet area close to the town center, offering a nice neighborhood feel.
Dining
7.0
The dining experience may have some delays with the coffee machine but offers fresh-cracked eggs.
Facilities
8.0
The facilities are convenient and well-maintained.
Comfortable
Delays
George
United States,
November
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were equipped with good facilities, and although the windows were smaller than expected, the beds were comfortable. However, there was no thru window, which was a drawback. The service was exceptional, with efficient housekeeping, a nice welcome drink, and assistance with tours. The location was perfect, being in a quiet area yet close to the town center. The dining experience was good, offering European food, but there was a long line due to a slow coffee machine. The facilities were satisfactory, though there were some minor inconveniences.
Rooms
8.0
The rooms here are cozy and equipped with good facilities. The beds are comfortable despite the smaller windows than expected.
Service
9.0
I was impressed by the excellent service provided. The housekeeping was efficient, and the welcome drink was a nice touch. The staff also helped with tours and ticket assistance.
Location
9.0
The hotel's location is perfect, nestled in a quiet area close to the town center. It's ideal for those seeking a peaceful stay with easy access to nearby attractions.
Dining
7.0
The dining experience was enjoyable with a variety of European food options. However, there was a long wait due to a slow coffee machine, which was a bit frustrating.
Facilities
7.0
The facilities provided met my needs. However, the absence of a thru window was a downside. Overall, the amenities were decent and added comfort to my stay.
Comfortable beds
Smaller windows
Stephen
United States,
October
2023
8.4/10
This hotel offers modern and spacious rooms with comfortable beds and good facilities, all in a stylish dark design. The service provided was exceptional, including housekeeping, a nice welcome drink, and helpful tours/ticket assistance, making my stay truly relaxing. The location was perfect, situated in a quiet area yet close to the town center, offering the best of both worlds. Although the gourmet dining experience was top-notch, the long waiting time due to a slow coffee machine was a downside. The facilities were great, providing all the amenities needed for a comfortable stay.
Rooms
8.0
The rooms were well-equipped, comfortable, and had good beds.
Service
9.0
The staff provided excellent service, including housekeeping, a lovely welcome drink, and assistance with tours and tickets.
Location
9.0
The hotel is located in a quiet area but still close to the town center, offering a peaceful environment with convenient access to the attractions.
Dining
7.0
The gourmet food was fantastic, but the experience was slightly marred by the long wait caused by a slow coffee machine.
Facilities
9.0
The facilities provided everything I needed for a comfortable and enjoyable stay.
Brian
United States,
October
2023
7.6/10
I had a pleasant stay at the hotel with clean and comfortable rooms. The staff was friendly, but the dining options were a bit limited. The location was convenient, and the facilities were well-maintained. It offered decent value for money overall.
Rooms
8.0
The rooms were clean and comfortable with good beds.
Service
7.0
The housekeeping service was efficient and the welcome drink was a nice touch.
Location
9.0
The hotel is in a quiet area but close to the center of the town, making it convenient.
Dining
6.0
The dining experience was satisfactory, but the coffee machine was too slow, leading to long lines.
Facilities
8.0
The hotel provided tours/ticket assistance and a pleasant happy hour experience.
Convenient Location
Limited Dining Options
Mike
United States,
October
2023
8.2/10
The hotel is in a quiet area but close to the center of the town, with comfortable beds and good facilities. My stay was cozy and convenient, though the coffee machine at the dining area was too slow, leading to long lines. The hotel offers great value for money overall.
Rooms
8.0
The rooms are smaller than expected with comfortable beds and good facilities.
Service
9.0
The service was excellent, especially with efficient housekeeping and welcoming staff.
Location
9.0
The hotel is in a quiet area but close to the center of the town, offering a peaceful stay with easy access to attractions.
Dining
7.0
The dining experience was a bit slow due to the coffee machine causing long lines, but the food quality was satisfactory.
Facilities
8.0
The facilities provided were great, adding to a comfortable and convenient stay.
Phillip
United States,
October
2023
8.2/10
I was delighted with the hotel's prime location, nestled in a quiet area close to the town center and offering direct access to the scenic walking trails along the river Geul. The rooms were elegantly designed with a captivating view, ensuring a peaceful and restful stay. While the beds were exceptionally cozy, the absence of a through window slightly dimmed the experience. The service was top-notch, with a warm welcome drink, efficient housekeeping, and helpful tours/ticket assistance, making my stay truly memorable.
Rooms
9.0
The rooms were designed in a dark, modern style and boasted a splendid view. The comfortable beds ensured a good night's sleep.
Service
9.0
The service was exceptional, from the welcoming drink to the efficient housekeeping and arrangement of tours and tickets.
Location
8.0
The hotel is situated in a lovely neighborhood, away from the tourist hustle, yet conveniently close to the town center for easy access to amenities.
Dining
7.0
The dining experience offered regional jams but was marred by long lines due to a slow coffee machine.
Facilities
8.0
The hotel's facilities were well-maintained, meeting the guests' needs adequately.
view
long lines
John
United States,
August
2023
8.4/10
The hotel has comfortable rooms with smaller than expected windows in a dark design. The service was excellent despite a minor hiccup in the dining area. Located in a nice neighborhood, the hotel offers a peaceful stay close to the town center. The facilities are top-notch, enhancing the overall experience.
Rooms
8.0
The rooms were cozy and comfortable, although the windows were smaller than expected and had a dark design.
Service
9.0
The service was outstanding, from housekeeping to welcoming drinks, and assistance with tours and tickets.
Location
9.0
Nestled in a nice neighborhood, the hotel provides a tranquil setting close to the town center, perfect for a relaxing stay.
Dining
7.0
The dining experience was mostly pleasant, with a slight letdown due to a very good but slow coffee machine causing lines.
Facilities
9.0
The hotel offers excellent facilities that enhance the overall stay, making it a great choice for travelers.
Emma
United States,
July
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were comfortable with good beds, but the windows were smaller than expected. The service was friendly, offering housekeeping and tours assistance. The location was outside the tourist hub, providing a quiet atmosphere while being close to some restaurants. The dining experience was hindered by a slow coffee machine, but the fruits were enjoyable. The facilities were adequate, although some improvements could be made.
Rooms
8.0
The rooms had comfortable beds.
Service
8.0
The service was friendly, and they provided housekeeping and tours assistance.
Location
9.0
The hotel is located outside the tourist hub, offering a peaceful environment while still being close to some restaurants.
Dining
7.0
The dining experience included a long wait due to a slow coffee machine, but the fruits were a nice touch.
Facilities
7.0
The facilities were satisfactory, but some areas could be improved.
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